Independent business diagnostics

WE MAKE BUSINESSES WORK BETTER.

Independent business diagnostics, strategy and transformation for established companies ready for better performance.

Reserved for a confident, editorial service image

The problem

YOU DON’T NEED TO KNOW WHAT’S WRONG. THAT’S OUR JOB.

Business owners usually know when something isn’t working. But the problem you see isn’t always the problem you have. We observe, question, analyze and understand how your business actually works before deciding what needs to change.

OBSERVE · UNDERSTAND · DIAGNOSE · ACT

Business Performance & Transformation

DON’T GUESS. DIAGNOSE.

An independent, comprehensive assessment designed to identify what’s working, what isn’t, and where the greatest opportunities exist.

EVIDENCE-BASED DIAGNOSIS · IMPLEMENTATION · MEASUREMENT

WHAT THE DATA REVEALS

A single integrated engagement

A STRATEGY THAT ISN’T IMPLEMENTED CHANGES NOTHING.

When significant change is needed, we stay involved beyond the diagnosis to turn decisions into action and create measurable improvement.

20+

Years building & operating businesses

50+

Largest teams led

MULTIPLE EXITS

Businesses built & sold

FOUNDING PARTNER PORTRAIT
MAGDALENA GRABOWSKA

20+

YEARS BUILDING, OPERATING & TRANSFORMING BUSINESSES

Founding Partner

NOT A CAREER CONSULTANT.

Magdalena Grabowska brings more than two decades of experience building, operating, scaling, transforming and successfully selling businesses across the United States and Europe. Her experience isn’t theoretical. It was built by doing the work.

YOUR BUSINESS CAN DO BETTER.

Let’s find out how.

Why us

BUILT BY AN OPERATOR. NOT A CAREER CONSULTANT.

Our perspective comes from actually running businesses. Building them. Managing them. Growing them. Fixing problems. Leading people. Making difficult decisions. Adapting when plans don’t work — and successfully selling businesses when the time is right.

REAL BUSINESSES REQUIRE REAL-WORLD THINKING.

How we work

WE DON’T WALK IN WITH THE ANSWER.

Before recommending change, we take the time to understand the reality of the business — not just how it looks on paper. We observe. We question. We analyze. We challenge assumptions. Only then do we recommend what should happen next.

THE STRATEGY COMES FROM THE BUSINESS — NOT FROM A PLAYBOOK.

Who we work with

ESTABLISHED BUSINESSES READY FOR BETTER.

We primarily work with established, owner-led companies experiencing growth, change, operational complexity or performance challenges. Our work is not limited to a single sector; if experience can create meaningful value, we’re interested in the conversation.

Experience includes

Hospitality
Vacation Rentals
Property Management
Fitness & Wellness
Service Businesses
Multi-Location Operations

Our mindset

WE CARE ABOUT RESULTS. NOT EXCUSES.

Markets change. Employees leave. Costs increase. Customers change. Strategies stop working. Growth creates new problems. Those are realities of business. They are not reasons to accept poor performance.

BETTER IS THE STANDARD.

01

DIAGNOSE

Understand what is happening and why.

02

PRIORITIZE

Identify what matters most and what should happen first.

03

TRANSFORM

Work with leadership to implement the right changes.

04

MEASURE

Track results, reassess and correct when needed.

UPMARK

Business Performance · Strategy · Transformation
Working with established businesses nationwide.

© 2026 UPMARK. All rights reserved.